|Publisher:||Sheikh Jasim Uddin|
|Authors:||Tripathi Alok Mani|
Nowadays, there is almost no aspect of our lives that is unaffected by automation. Some examples include washing machines, microwave ovens, autopilot mode for automobiles and airplanes, Nest using Robots to sell coffee pods in stores in Japan, Walmart testing drones to deliver products in the US, our bank checks being sorted using Optical Character Recognition (OCR), and ATMs. The term automation is derived from the Greek words autos meaning self, and motos, meaning moving. It is believed to have been coined in the 1940s when there was an increased use of automated devices in mechanized production lines in the Ford Motor Company. Automation, in simple words, is technology that deals with the application of machines and computers to the production of goods and services. This helps in getting work done with little or no human assistance. With the advent of computers, many software systems were developed to accomplish tasks that were previously done on paper to manage businesses, or not being done at all due to the lack of tools. Some of these are bookkeeping, inventory management, and communications management. There is also a type of software that ties these systems and people together in workflows, known as Business Process Management (BPM) tools. This software has been developed for areas such as record systems, engagement systems, insight systems, and innovation systems. These mostly replicate processes in real-life scenarios.